Inquiry Routing
Set more than one recipients for the inbound inquiries on your site
Set more than one recipients for the inbound inquiries on your site
Set up more than one recipient for any conversion form in the ’To’, ‘CC’ and/or ‘BCC’. This lets you work with your team to respond to and resolve queries efficiently without giving your team members an access to your Eleiss Marketing Deck account.
Assign designated team members to respond to different types of queries by selecting primary respondent as the recipient of the inquiry notifications.
Keep the managers in CC to keep the primary respondent accountable. This helps the manager stay informed about every enquiry and enables him to respond in absence of the primary respondent.
Set the senior management users in BCC to keep them informed about the queries received by the primary respondent. This enables senior management to intervene and provide guidance in a timely manner.
Convert your marketing efforts into visible results